PERADESIGN | SHIPPING & DELIVERY POLICY

At Peradesign, we are committed to providing a reliable, efficient, and convenient delivery experience. Please review our shipping and delivery policies carefully before placing your order.

1. Complimentary Shipping

Peradesign offers complimentary curbside shipping on qualifying orders of $2,999 or more, subject to the following conditions:

* This offer is available exclusively to residential customers.
* Complimentary shipping applies only to eligible dining chairs, bar stools, and club/lounge chairs.
* Commercial, wholesale, and contract orders are excluded from this promotion.
* Complimentary shipping does not include white-glove delivery, in-home assembly, installation, or wall mounting.
* Additional charges may apply for special handling or delivery requirements.

2. Standard Curbside Delivery

For orders below $2,999, Peradesign offers standard curbside delivery for a flat fee of $299, subject to product eligibility and delivery location.

Curbside delivery includes transportation of your merchandise to the designated curbside or accessible delivery point at your address.

Please note:

* Curbside delivery does not include bringing merchandise inside your home or building.
* Unpacking, assembly, installation, and removal of packaging materials are not included.
* Customers are responsible for arranging assistance to move merchandise from the curbside delivery location into their residence.
* Certain oversized or specialty items may require alternative delivery arrangements and additional charges.

3. White-Glove Delivery Service

For customers seeking additional convenience, Peradesign offers White-Glove Delivery Service for $399 within a 20-mile radius of our Paramus, New Jersey location (ZIP code 07652).

White-glove delivery provides enhanced delivery assistance, including bringing eligible merchandise into the designated room of your residence.

Depending on the product and delivery arrangements, additional services such as unpacking, placement, and assembly may be available. The specific services included will be confirmed before delivery.

Important: White-glove delivery is subject to service-area eligibility, scheduling availability, and product requirements. Additional charges may apply for special circumstances or services beyond the standard delivery scope.

4. Wall Mounting & Installation

Peradesign does not provide wall-mounting services for furniture, wall units, panels, or other merchandise.

For customers located in the Northeast, we may be able to refer independent licensed and insured professionals who offer installation services.

Any installation arrangements, service charges, and agreements are made directly between the customer and the independent service provider.

Peradesign is not responsible for installation services performed by independent third-party contractors.

5. Order Processing & Dispatch

All in-stock orders are generally dispatched from our warehouse within five (5) business days, unless otherwise specified on the product page.

Please note:

* Dispatch time refers to the period required to prepare and release an order from our warehouse. It does not include transit time.
* Estimated delivery times vary depending on the destination, carrier, product size, and shipping method.
* Certain products may require additional processing or handling time, as indicated on their respective product pages.
* Delivery estimates are not guaranteed and may be affected by carrier delays, weather conditions, holidays, or circumstances beyond our reasonable control.

6. Wall Panels & Specialty Freight

Wall panels and certain oversized or specialty merchandise require separate freight arrangements and are not eligible for standard curbside delivery.

Additional freight and handling charges apply to these products.

Any applicable specialty freight charges will be communicated before the order is finalized.

7. International Shipping Restrictions

Peradesign complies with applicable United States trade regulations and shipping restrictions.

Peradesign does not ship merchandise to countries, territories, individuals, or entities subject to applicable U.S. sanctions or restrictions administered by the Office of Foreign Assets Control (OFAC).

Orders that violate applicable trade restrictions may be declined or canceled.

8. Receiving & Inspecting Your Order

To help ensure that your merchandise arrives in satisfactory condition, customers are required to carefully inspect their deliveries upon arrival.

At the time of delivery:

1. Inspect all visible packaging and merchandise for signs of damage, missing items, or incorrect products.
2. Verify the number of packages received against the delivery documentation.
3. If any damage, shortage, or discrepancy is discovered, clearly describe the issue on the delivery receipt before signing.
4. Take clear photographs of the affected merchandise, packaging, and any visible damage.
5. Retain all merchandise and original packaging until the issue has been reviewed and resolved.
6. Notify Peradesign within 24 hours of delivery by providing your order information, photographs, and a description of the issue.

Important: Signing a delivery receipt without noting visible damage, shortages, or discrepancies may be considered confirmation that the shipment was received in apparent good condition.

Failure to document visible delivery issues may affect our ability to pursue a freight claim with the carrier.

9. Packaging & Assembly Services

Customers who have arranged assembly services should request that the delivery team leave all original packaging materials at the delivery location.

Customers are responsible for retaining the original packaging, including boxes, protective materials, and product components, in the event that a return or exchange is requested.

Returns may be subject to additional requirements as outlined in our Return & Exchange Policy.

10. Delivery-Related Questions & Claims

If you experience any issues with your order, please contact Peradesign as soon as possible.

Our customer service team will review your concerns and assist with the appropriate next steps in accordance with our applicable policies.

For information regarding cancellations, returns, exchanges, refunds, and damaged merchandise, please refer to our Return & Exchange Policy-  return policy.

PERADESIGN

Modern Furniture for Residential & Commercial Spaces

Website: www.peradesign.com

Location: Paramus, New Jersey